For MBR dynamic volumes, you can use System Backup and Partition Backup way
(System/Partition Clone). Disk Backup/Disk Clone function is not supported yet.
When
restoring, you can only restore to the original location or a basic disk.
For GPT Dynamic Disk, Backupper currently doesn't support backing up or cloning
dynamic volumes on GPT disk. We will add this function in later versions.
Yes, it completely supports backup and restore for the UEFI system drive.
Please check whether or not the drive is 4096 bytes per sector. You can press
Win+R,
type“msinfo32” in the Run box, then open Components-->Storage-->Disks, then
check
the Bytes/sector of the drive. Backupper currently doesn’t support backing up or
cloning drives with 4096 bytes per sector. But you can save backup files to 4096
drive.
Click here to learn more details.
You may need to manually delete the registry of the program and then reinstall. Please check how to delete the registry of the program here .
You may click the "Ignore" button to skip this file to reinstall. If the problem persists, please try to thoroughly uninstall the program and reinstall the program. (Delete files in the registry) You can check more instructions here .
The possible reason is that another edition of the AOMEI Backupper has been installed in the current system. Two different editions cannot coexist in a system.
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and
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Generally, if there are too many clients (such as 10 or 20 computers) backing up
to the same NAS or Network share storage simultaneously, it may lead to backup
speed slow due to bandwidth pressure within the same LAN.
Therefore, AOMEI Backupper Network allows you to set the suitable numbers of
clients that can be backed up at the same time based on the LAN bandwidth and
the storage server's capacity.
However, the feature only works for these clients on which you perform backup
manually via the AOMEI Backupper Network console. If these clients are
performing schedule backup, it will be invalid. So, the actual numbers of
clients performing backup may be greater than the one you set.
And, for schedule backups, you can set a different time for each computer in the
same task or you can set a different time for each group to run this task so it
can resolve the backup speed problem indirectly.
AOMEI Centralized Backupper doesn’t support backing up dynamic disks with disk backup and you can back up dynamic volumes with partition backup.
Please reboot the AOMEI Centralized Backupper program on the server-side, select and double-click the client computer with changing disk/partition information under Computers-->Controlled Computer, and then click the Refresh button to update.
If the client was online but becomes offline for some reason, it might be that
the "Backupper Service" of the client has stopped. Please start the Windows Task
Manager, select Services, and then restart "Backupper Service".
And, you can try to change the value CLEAN_VIRTUAL_ADAPTER from 1 to 0 under the
path AOMEIBr\net\Global.ini on the server machine.
Also, you can try to set the property of AOMEI Backupper Server to "Delay Start"
under Windows Task Manager.
If the problem remains, please contact our AOMEI Support Team. and attach the log folder under the
installation directories of AOMEI Centralized Backupper and the Agent so we will
further analyze and help you find solutions.
Please first make sure your server and client are under the same physical LAN
and manually install the Agent program on your client machines. We also advise
you to close the anti-virus program and firewall and then check again.
And, please perform a two-way ping test first. If the ping can pass, please
enable IP segment management and add the IP segment where the client machine is
located in the AOMEI Centralized Backupper Settings and then refresh.
If the problem remains, please contact our AOMEI Support Team and attach the log folder under the
installation directories of AOMEI Centralized Backupper and the Agent so we will
further analyze and help you find solutions.
The network card might get a problem. Please check whether the network card of
the current computer is enabled or the network environment is normal.
You can change the value "ABNET CLEAN_VIRTUAL_ADAPTER" value to "0" in the file
"Global.ini" under the path C:\ProgaramData\AomeiBR\net and retry to load the
program.
We appreciate your interest in our products & services. For any bug, technical issue
and
suggestion regarding AOMEI products, please contact us by:
[email protected]
AOMEI MBackupper transfers data from iPhone to PC with the following three steps: Firstly, connect your iPhone to PC. Secondly, choose the files you want to transfer and select the destination. Finally, one-click to finish the process. All three steps can be completed without Internet.
AOMEI MBackupper uses Apple’s official device support components. Official production guarantees the stability and compatibility of new equipment. As for data security, transferred data is stored on the computer locally. Thus, there is no need to worry about data loss.
If you backed up music or videos from iTunes Store and find it cannot play
anymore, please check the following items:
1. Make sure your Apple ID purchases the Apple Music service.
2. Open Settings on your device, find iTunes & App Store and login to iTunes &
App Store with your Apple ID.
3. Restore the Music and Music Videos downloaded from iTunes Store to the device
and then you can play them normally.
If you backed up movies or TV shows from iTunes Store and find it cannot play
anymore, please check the following items:
1. Make sure your Apple ID purchases the Movies or TV Shows service.
2. Open Settings on your device, find iTunes & App Store and login to iTunes &
App Store with your Apple ID.
3. Restore the Movies and TV Shows downloaded from iTunes Store to the device
and then you can play them normally.
Apple has brought us two new media formats "HEVC and HEIF" in iOS 11. In video aspect, HEVC (H.265) is used to replace HEVC (H.264), while HEIF is used to replace JPEG for pictures. Therefore, photos and videos in media format "HEVC and HEIF" are not supported for devices under iOS 11.
During the backup/restore/browse operation of the device, if the current operation is interrupted abnormally for many times and AOMEI MBackupper has not yet closed the connection with the device, you may encounter the "AMdeviceSecureStartService failed" error when a new operation is performed. To solve the problem, please try restarting AOMEI MBackupper or the device, and then operate again.
We appreciate your interest in our products & services. For any bug, technical issue
and
suggestion regarding AOMEI products, please contact us by:
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AOMEI OneKey will first check your system disk automatically to look for a partition which has enough free space to create recovery partition. If there isn't any partitions meeting the needs, the next step will be unavailable. In this case you may remove some useless files to free up enough free space.
The selected unallocated space isn't large enough, so the program cannot use it for creating Recovery Partition. There are two solutions to recommend to you: First, you use AOMEI Partition Assistant to resize the partition or remove useless file to make an available unallocated space for creating Recovery Partition; second, you can choose "Backup system to other location"
If there is no enough space in computer partition except for external hard drive, only way of backup you can choose is to backup system to other location. You can choose external hard disk as the place where to store system image file. Of course, computer will also create a AOMEI OneKey Recovery Partition, which is stored recovery environment, but it don't need much more space than directly backup system to OneKey Recovery Partition.
AOMEI OneKey cannot create backup when there is a structure of "logical partition, primary partition, logical partition" one after another, or even there will create such a structure when you use AOMEI OneKey Recovery. In this case, please use AOMEI Partition Assistant to covert the primary partition to logical and then retry or use AOMEI Backupper to do the backup.
It may be that your system disk is MBR type (please check it for sure). MBR disk can’t be larger than 2tb even if the disk capacity is larger than 2tb. So, if you want to make the extra disk space available, just convert system disk to GPT with AOMEI Partition Assistant, but make sure computer motherboard supports UEFI boot mode. Then, OneKey Recovery can create recovery partition on system disk.
If the system disk is a dynamic disk, AOMEI OneKey is unable to back it up, in this case, please use AOMEI Backupper to do a system backup. It's a-full-featured backup software. Or, use AOMEI Partition Assistant to convert the dynamic to basic first, then, use OneKey to backup system partition.
We appreciate your interest in our products & services. For any bug, technical issue
and
suggestion regarding AOMEI products, please contact us by:
[email protected]
Real-time delivery. Usually, once your order is processed successfully, the download link, license code and an electronic invoice of the software will be immediately sent to your email.
We accept Visa, MasterCard/Euro Card, Discover, American Express, Diner's Club, JCB, and check cards or ATM cards connected with one of the major credit card companies listed above. We also accept Bank/Wire Transfer, Check/Money Order, Fax - Credit Card, Invoice.
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Minor updates are free. For the major upgrades, you only need to pay a small amount of upgrade fee to enjoy the full set of advantages of later new versions. If you have already purchased "Lifetime Upgrades" before, you can upgrade to the latest version without extra pay in the future. Learn more
If you lost your license code and/or the software, please email your order ID to [email protected] , and we will process the problem for you as soon as possible.
We offer 90-Day Unconditional Money Back Guarantee. If you are not completely satisfied with the product you purchased from us, you should notify us within 90 days from the date of the purchase and we will provide you with a full refund. When you request a refund, our customer service representatives may inquire the reason for your refund so we can improve our products and our customer experience.
We appreciate your interest in our products & services. For any bug, technical issue
and
suggestion regarding AOMEI products, please contact us by:
[email protected]
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